Privacy Policy
KROMB Ceramics respects your privacy and processes personal data responsibly in connection with website visits, enquiries, orders, payments, delivery, and legal compliance.
1.1 Data controller
KROMB Ceramics is operated by:
Legal name
Yahiaoui Chiheb egyéni vállalkozó
Trading name
KROMB Ceramics
Registered office
1112 Budapest, Vadon utca 9, Hungary
Hungarian tax number
92188332-1-43
EV registration number
62524274
1.2 Personal data we may collect
Name and contact details, including email address and telephone number where provided.
Billing and delivery address.
Order information, purchased products, customisation requests, delivery status, and customer-service correspondence.
Payment and transaction references. KROMB Ceramics does not directly store full payment-card details when payment is processed by an external payment provider.
Technical and usage information collected through Squarespace and permitted cookies, such as browser type, device information, IP address, and website activity.
Information required to meet accounting, taxation, fraud-prevention, and other legal obligations.
1.3 Why we use personal data
To process and fulfil orders, take payment, issue invoices, and arrange delivery.
To respond to enquiries and provide customer support.
To manage returns, complaints, damaged parcels, refunds, and warranty-related requests.
To maintain accounting and tax records and comply with legal obligations.
To protect the website, prevent fraud, and address security incidents.
To send marketing communications only where consent has been provided or another lawful basis applies.
1.4 Legal bases
Depending on the circumstances, processing may be based on performance of a contract, steps requested before entering into a contract, compliance with legal obligations, legitimate interests such as website security and customer service, or consent for optional analytics and marketing activities.
1.5 Service providers and recipients
Personal data may be shared only as necessary with service providers supporting KROMB Ceramics, including Squarespace, payment processors such as Stripe, OTP Bank, Számlázz.hu, delivery and parcel-service providers, IT providers, accountants or professional advisers, and public authorities where legally required.
1.6 International transfers
Some service providers may process data outside Hungary or the European Economic Area. Where applicable, KROMB Ceramics relies on lawful transfer safeguards provided by the relevant service provider, such as adequacy decisions or standard contractual clauses.
1.7 Retention
Personal data is retained only for as long as necessary for the stated purpose and for any mandatory accounting, taxation, consumer-protection, dispute-resolution, or limitation periods. Data used only on the basis of consent is retained until consent is withdrawn or the stated retention period expires.
1.8 Your rights
Request access to personal data.
Request correction of inaccurate or incomplete data.
Request deletion where no legal retention obligation applies.
Request restriction of processing.
Object to processing based on legitimate interests.
Request data portability where applicable.
Withdraw consent at any time for consent-based processing.
Submit a complaint to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH), without affecting other remedies.
1.9 Contact
For privacy questions or requests, please use CONTACT button from the top menu. KROMB Ceramics may need to verify identity before completing a request.